Had a very easy and pleasant car purchase. This is the third car that I have purchased here and I used Mark Neumann for all 3. I love my new Highlander!
Always great customer.service and fair.prices .
The service was done in a timely manner. Nicole Wiliams was pleasant and knowledgeable. The dealership also provides shuttle service which made the experience stress free.
I had contacted another Toyota dealership to purchase a Tacoma through the Costco Auto Purchase program. After about a week of waiting for the dealership to find a truck for me, I contacted Auburn Toyota and spoke with Mark Neumann. Mark was able to find me a truck within hours and had it deliver to his dealership the next day. That was awesome. The purchased went smooth and was a very good experience. I would highly recommend Auburn Toyota and Mark Neumann for any auto purchase you might have!
Mr. Jake Mccallum was my service adviser for an annual Magnashield. He was very professional, friendly, intelligent, great sense of humor and I thoroughly enjoyed dealing with him. By the way ,the Magnashield came out fantastic.
Mike Norton took care of us. He explained the service well and was thoughtyand honest in his dealings with us. I Wouldn’t hesitate to go back for all of my service needs.
If you can't stand the Dealership mentality, ask for Kristen.
Mike Norton was very helpful.
I recently had a check engine light come on in my Tundra. I drove it straight up to Auburn Toyota and Jake Mccallum reviewed the issue and made room for me to bring it in the very next morning to deal with it. We ended up bringing in our Sequoia that same day to get the regular maintenance done at the same time. Jake was very courteous, proficient and got me in and out quickly. Much appreciated. Mike
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